Ordered a satchel for my daughters birthday after much research on her behalf & so pleased we choose the leather satchel Co. Not only can you customise the satchel & add backpack style straps alongside many other options but the colour choice! This is my second purchase from them. The quality of their leather products are the best I've ever seen. The craftsmanship is superb-clean stitching, beautiful leather and true to website description. Good quality, I will definitely recommend. Will recommend! Beautiful bags, excellent service. The leather satchel company is excellent with superb customer service. The quality of leather that is used, the work that goes into every piece made will amaze you, not to mention the endless colors of leathers to choose from. The quality of the product is amazing, prices are really fair and the costumer service is unbelievable! Thank you. Subscribe to our FREE monthly newsletter to get exclusive offers and product information, etc. He answered all my questions honestly, offered suggestions and even provided me with images of different colour combinations of leather I was considering. Never have I received customer service and helpful support from a compony as I have from the leather satchel Co. If you’re looking for a satchel,briefcase, tote bag (which are just beautiful) or any other leather bag, then look no further. You won't be disappointed with the quality! Also I was impressed by the level of service. The puppy chewed up the strap and one of the latches. Awesome. Customer service is second to non. The best bit? I was again asked to return it and I was instead offered buffalo leather which is more expensive (but at no extra cost to me) which I accepted. lovely customer service, no hard sell either just info and support when required. I ordered satchel bag in patent grey color and it looks amazing. I have 3 bags from here and they are all lovely. The only tiny issue is due not to the Leather Satchel Company, but to the mail robot who didn’t update me about my order status. In this day and age of 'faceless' transactions, this quality is lovely to experience. makes it worn off on the inside (where the top of the gusset touches the Beautiful designs, excellent quality materials and built to last forever. The bag is amazing and very handy for a daily basis. Therefore I contacted them and ordered a personalised made to order leather satchel as a surprise for his birthday. I've purchased 4 purses/satchels from them and the quality is amazing. So I decided to contact the Leather Satchel Company for the second time and see how things go. I bought a satchel two years ago and had an issue with the strap buckles. Since he was very nice and reassuring, I placed my order for a 12.5” satchel in Autumn tan with magnetic fasteners. I was also told that I should “manage my expectations”. Quality products and the service is exceptional- cant reccomend them highly enough.
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